Selected work

Case studies

A capped-portfolio growth firm engineering predictable revenue systems for ecommerce brands between $5M and $200M ARR. Margin-first acquisition, reconciled to the P&L, not the dashboard.

+3.8×Blended MER · 18mo
DTC Skincare·18-month engagement

Top-line was growing 31% a year. Margin was quietly compressing.

Reported ROAS looked great. Blended MER told a different story. We rebuilt acquisition around contribution margin, replaced their attribution stack with MMM and incrementality testing, and brought creative production in-house.

Pre-engagement$18M ARR
Current ARR$42M
TenureQ2 ’24 →
−72%Blended CAC · 24mo
Apparel·24-month engagement

iOS 14 broke their CAC. Three× in six months.

They came to us 90% concentrated on Meta and Google with measurement they no longer trusted. We stood up MMM, opened four net-new acquisition channels in parallel, and replaced the agency retainer with an in-house creative loop.

Channels (paid)2 → 6
Incremental ARR+$14M
TenureQ4 ’23 →
+162%90-day LTV · 14mo
Subscription supplements·14-month engagement

Acquisition was solved. Retention was leaking.

Strong front-end. Second-purchase rate below 22%. We rebuilt the lifecycle program around cohort cash-flow rather than open rates, and tied retention spend directly to LTV inflection.

2nd-purchase22% → 51%
90-day LTV+162%
TenureQ1 ’24 →
3.4×Concepts shipped/wk
Performance footwear·20-month engagement

Creative was the bottleneck. Not media.

The spend ceiling kept hitting at the same number every quarter, not because audiences were saturated, but because creative volume couldn't keep up. We installed a UGC and motion factory producing at 3.4× the previous cadence.

Concepts/wk12 → 41
CPM change−28%
TenureQ1 ’24 →
Engagement

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