−72%Blended CAC · 24mo
Apparel·24-month engagement

iOS 14 broke their CAC. Three× in six months.

They came to us 90% concentrated on Meta and Google with measurement they no longer trusted. We stood up MMM, opened four net-new acquisition channels in parallel, and replaced the agency retainer with an in-house creative loop.

Channels (paid)2 → 6
Incremental ARR+$14M
TenureQ4 ’23 →
01

The challenge

iOS 14 broke their CAC. They were 90% concentrated on Meta and Google, with measurement they no longer trusted.

02

What we did

We stood up MMM, opened four net-new acquisition channels in parallel, and replaced the agency retainer with an in-house creative loop.

03

What changed

Blended CAC down 72% over 24 months. Paid channels went from 2 to 6, adding $14M in incremental ARR.

Engagement

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