{"id":118,"date":"2026-11-11T12:58:18","date_gmt":"2026-11-11T12:58:18","guid":{"rendered":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/faq\/"},"modified":"2026-11-13T12:56:49","modified_gmt":"2026-11-13T12:56:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"hero hero--bleed hero--cream\" id=\"hero\">\n  <div class=\"container hero__inner\">\n    <div class=\"hero__content\">\n      <p class=\"eyebrow\">Questions? We&rsquo;ve got you.<\/p>\n            <h1 class=\"hero__title\">Frequently Asked Questions.<\/h1>\n      \n      \n            <p class=\"hero__lead text-sm\">Everything you need to know about ordering, artwork, delivery and more. If you don&rsquo;t see your question here, feel free to reach out &mdash; we&rsquo;re happy to help!<\/p>\n      \n      \n      <a class=\"btn btn--primary  btn--lg\" href=\"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/contact\/\">Still Have a Question?\n            <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-arrow-right\"><\/use><\/svg><\/a>\n          <\/div>\n\n        <div class=\"hero__media\" style=\"--hero-ar: 1.579\">\n      <img decoding=\"async\" width=\"1018\" height=\"645\" src=\"https:\/\/data.prowebcoder.com\/homesketch\/wp-content\/uploads\/2026\/11\/hero-faq.png\" class=\"attachment-full size-full\" alt=\"A framed watercolor home portrait captioned &ldquo;Good Homes Create Great Stories&rdquo; on a console table\" loading=\"eager\" sizes=\"(max-width: 900px) 100vw, 55vw\" fetchpriority=\"high\" srcset=\"https:\/\/data.prowebcoder.com\/homesketch\/wp-content\/uploads\/2026\/11\/hero-faq.png 1018w, https:\/\/data.prowebcoder.com\/homesketch\/wp-content\/uploads\/2026\/11\/hero-faq-300x190.png 300w, https:\/\/data.prowebcoder.com\/homesketch\/wp-content\/uploads\/2026\/11\/hero-faq-768x487.png 768w, https:\/\/data.prowebcoder.com\/homesketch\/wp-content\/uploads\/2026\/11\/hero-faq-316x200.png 316w\" \/>    <\/div>\n      <\/div>\n<\/section>\n<section class=\"section\" id=\"questions\">\n  <div class=\"container\">\n        <h2 class=\"visually-hidden\">Common questions<\/h2>\n        \n    <div class=\"grid grid--2\" data-accordion=\"multi\">\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>1.&nbsp; How do I place an order?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">Simply click the &ldquo;Order Now&rdquo; button, choose your portrait style, complete the order form, and upload your photo. It&rsquo;s quick and easy!<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>2.&nbsp; How long does it take to get my portrait?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">Most custom portraits are completed within 24&ndash;48 hours after your photo is received. You&rsquo;ll receive an email with your download link as soon as your order is ready.<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>3.&nbsp; What kind of photos work best?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">Clear, well-lit photos taken from the front of the house work best. We can usually work with most photos, even if they&rsquo;re from your phone. See our Photo Tips on the <a href=\"\/how-it-works\/\">How It Works<\/a> page for more guidance.<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item faq-item--featured\" open>\n        <summary class=\"faq-item__q\">\n          <span>4.&nbsp; What file will I receive?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">You&rsquo;ll receive high-resolution digital artwork in JPEG and PNG formats, along with a print-ready PDF and multiple print-ready sizes. Your files will be delivered digitally &mdash; no physical product will be shipped.<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>5.&nbsp; Can I request changes or revisions?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">Yes! We include one round of minor revisions to ensure you love your portrait. Additional revisions can be purchased if needed.<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>6.&nbsp; Can I order as a gift?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">Absolutely! Our portraits make thoughtful gifts for new homeowners, realtors, weddings, anniversaries and more. You can even include a personalized note with your order.<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>7.&nbsp; Do you draw interiors or just exteriors?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">We currently focus on exterior home portraits. Interior portraits may be available in the future.<\/p>        <\/div>\n      <\/details>\n                    <details class=\"faq-item\" open>\n        <summary class=\"faq-item__q\">\n          <span>8.&nbsp; Do you offer bulk or corporate orders?<\/span>\n          <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-chevron-right\"><\/use><\/svg>\n        <\/summary>\n        <div class=\"faq-item__a\">\n          <p class=\"wp-block-paragraph\">Yes! We offer special pricing for real estate agents, brokerages and corporate clients. Please visit our <a href=\"\/realtors\/\">For Realtors<\/a> page or <a href=\"\/contact\/\">contact us<\/a> for details.<\/p>        <\/div>\n      <\/details>\n          <\/div>\n  <\/div>\n<\/section>\n<section class=\"cta-band\" id=\"cta\">\n      <img decoding=\"async\" class=\"cta-band__decor cta-band__decor--right\" src=\"https:\/\/data.prowebcoder.com\/homesketch\/wp-content\/uploads\/2026\/11\/band-decor-left.png\" alt=\"\" aria-hidden=\"true\" loading=\"lazy\">\n  \n  <div class=\"container cta-band__inner\">\n    \n    \n        <h2>Still Have a Question?<\/h2>\n    \n        <p>We&rsquo;re here to help and would love to hear from you.<\/p>\n    \n        <a class=\"btn btn--primary btn--lg\" href=\"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/contact\/\">Contact Us\n            <svg class=\"icon\" aria-hidden=\"true\"><use href=\"#i-arrow-right\"><\/use><\/svg><\/a>  <\/div>\n\n    <p class=\"script script--md cta-band__script cta-band__script--left\">Every<br>Home Has<br>a Story<\/p>  <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_hs_seo_title":"","_hs_seo_description":"","_hs_seo_keywords":"","_hs_seo_canonical":"","_hs_seo_robots_index":"","_hs_seo_robots_follow":"","_hs_seo_robots_extra":"","_hs_seo_og_title":"","_hs_seo_og_description":"","_hs_seo_og_image":"","_hs_seo_twitter_card":"","_hs_seo_schema_type":"","_hs_seo_schema_json":"","_hs_seo_head_html":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/pages\/118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/comments?post=118"}],"version-history":[{"count":1,"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/pages\/118\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/pages\/118\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/data.prowebcoder.com\/homesketch\/index.php\/wp-json\/wp\/v2\/media?parent=118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}